Frequently Asked Questions

  • It increases the lifespan of your tank
  • Reduces the amount of money you’ll need to spend on repairs
  • Ensures you always have hot water on tap, when you need it

The first thing you need to do is find out what type of power source is available—electric, solar or gas. If you already have gas or electricity, but want to upgrade to solar, talk to our team today.

Hot water systems are not created equal. The type your neighbours have may not necessarily be the right choice for you. You will need to weigh up the number of people who access the hot water, budget, energy efficiency and your preferences.

If there is not a reasonable water flow this can affect the temperature resulting in a switch between hot and cold. It could be made worse by flow restrictors located in the shower head. There are ways around this, call us to book a service to ensure your hot water is working as efficiently as it should be.

When you turn on the hot water tap, the cold water must be expelled first before the hot water reaches the tap.

Your house must have a big, north-facing roof and room to locate a ground-mounted hot water storage tank. You must also not have excess shade. We can organise a free onsite inspection to determine whether your home is the right fit for solar water heating. If not, heat pumps are a cost-effective option.

Traditional solar uses sunlight and is roof mounted. A heat pump doesn’t have solar panels on the roof, it uses the warmth from the air.

Yes. We specialise in Rheem, Dux and Vulcan hot water systems. We may be able to source any other brand you want, but we prefer to only stock and sell the most reputable brands in Australia.

Most water heaters generate condensation, this is completely normal, but if for any reason your water heater is leaking (more than a bucket’s worth of water in 24 hours) contact us. We’ll inspect the problem and recommend a cost-effective solution.